There are product managers who ship features, and then there are those who quietly architect trust into the systems we rely on every day. Shreya Naswa belongs decisively to the latter. Her career is not defined by titles alone, but by a rare ability to operate at the fault line where technology, business accountability, and human consequence converge.
At first glance, Shreya’s journey appears methodical as she begins with a Senior Software Developer who transitioned into product leadership, fortified by a Master of Engineering Management from Duke University and an undergraduate foundation in Computer Science and Engineering. But after a closer look at her career trajectory, it reveals something more compelling which is a professional evolution shaped by curiosity, technical fluency, and an insistence on asking the harder questions before building solutions.
Shreya manages products that support critical U.S. electrical grid infrastructure. In an industry where downtime is not an inconvenience but a systemic risk, her work safeguards continuity, reliability, and operational integrity at one of the largest privately held energy companies in the U.S.
What distinguishes Shreya’s approach is her refusal to reduce product management to task orchestration. She treats it instead as strategic stewardship. From end-to-end lifecycle ownership to aligning engineering execution with high-impact business goals, her leadership is rooted in clarity, clarity of purpose, priorities, and outcomes. She understands that in high-stakes environments, precision is not optional, and empathy for engineering constraints is a competitive advantage.
That empathy is hard-earned. Before stepping into product leadership, Shreya spent years inside the software development lifecycle itself. At Tata Communications Limited, she designed scalable APIs, built responsive frontends, and developed analytics dashboards for enterprise platforms. This hands-on experience continues to inform her leadership style. She doesn’t translate requirements from a distance; she interrogates them, refines them, and ensures they are technically feasible, architecturally sound, and data-informed.
Her earlier work across health-tech and digital media further sharpened this perspective. At organizations such as Together Well and SiriusXM, Shreya focused on optimizing digital experiences and operational efficiency, whether by redesigning subscriber portals or leading cross-functional workshops grounded in user feedback and analytics. These roles reinforced a consistent pattern in her career: listening closely to users, aligning diverse stakeholders, and transforming ambiguity into action.
That same pattern is evident in her conceptual work on AI Supervisor, an infrastructure-led approach to digitizing clinical quality in mental health. Rather than treating supervision as an administrative afterthought, the concept reframes it as clinical intelligence, using privacy-first AI to provide objective, scalable feedback on how therapy is actually delivered. The idea doesn’t chase novelty for its own sake; it addresses a deeply structural problem with economic, ethical, and human consequences. It reflects Shreya’s instinct to look beyond surface inefficiencies and redesign systems at their core.
Across sectors, from energy infrastructure to health-tech, what remains consistent is her orientation toward resilience. Shreya builds products that hold up under pressure, scale responsibly, and respect the people who depend on them. She understands that good product leadership is not about visibility, but about durability.
Shreya Naswa stands out for something far rarer in this era of buzzwords. We truly appreciate her composure, depth, and a long-term view. She is not simply managing products; she is shaping the invisible frameworks that allow complex systems, and the people within them, to function better. And that, quietly but unmistakably, is where real impact lives.
- Read more: Top Business Magazine
