Page 28 - Demo

28 Pioneering Mobility Solutions with Safety, Reliability and Trust:Divy Cars%u2019 StoryPushpa Bhardwaj Naresh BhardwajDirector DirectorIn 2001, Divy Cars Private Limited was founded in response to a pressing need for efficient mobility solutions in a rapidly evolving workforce landscape. With an objective to cater to clients%u2019 diverse needs in a seamless and effective manner, the company has evolved into a trailblazer in the corporate transportation industry.Under the fine guidance of its founding team, Ms Pushpa Bhardwaj (Director) and Mr Naresh Bhardwaj (Director), Divy Cars has established itself as a trusted partner for India%u2019s top corporations, offering a bespoke range of services including end-to-end employee transportation management, chauffeur-driven fleet services, electric vehicle (EV) integration, on-demand cabs, and customised mobility solutions for corporates. Headquartered in Gurgaon and supported by a branch office in Noida, Divy Cars has built a strong reputation for delivering exceptional services to marquee clients like HCL, Wipro, Innova Solutions, Deloitte, Quint Tech, Teleperformance, and Genpact, among others. With its dedicated team of 25 professionals, the company continues to innovate and adapt to the evolving demand and set new industry benchmarks. Overcoming Early Challenges In its early years, Divy Cars faced major challenges in managing operational efficiency across multiple locations, ensuring driver and vehicle compliance, and gaining the trust of large corporate clients. To overcome these hurdles, the leadership team implemented standardised operations, built a robust network of vendors and drivers, and adopted technology for fleet tracking and route optimisation. Transparent communication with clients and strict quality controls were also instrumental in establishing a reputation for reliability.The Key Differentiators Divy Cars%u2019 competitive edge lies in service reliability, safety, and flexibility. By tailoring solutions to meet each client%u2019s operational needs, the company differentiates itself from one-size-fits-all approaches. To maintain its high standards, Divy Cars continually upgrades its fleet, adopts safety-enhancing technology, and invests in comprehensive driver training programmes. Additionally, stringent compliance checks for vehicles and documentation further set the company apart in the industry.Staying Ahead of the CurveDivy Cars stands at the forefront by closely monitoring industry developments through client interactions, industry forums, and market studies. The company identifies emerging EV adoption, AI-driven route optimisation, and integrated passenger safety systems as key drivers of future growth. In line with this vision, Divy Cars has already launched an EV pilot project in select zones, with plans to expand EV usage to 20% in the near term.Nurturing Talents and Career Growth Divy Cars invests in regular training for drivers and operations staff, focusing on road safety, client interaction, and technology use. The company encourages cross-functional experience, enabling employees to take on leadership roles. Internal promotions are a priority, ensuring talent retention and career growth within the organisation.Giving Back to the Community Divy Cars%u2019 CSR initiatives focus on promoting road safety awareness, enhancing driver health and wellness, and adopting sustainable practices like cleaner fuel and electric vehicles. Additionally, the company works closely with local communities to create work opportunities by providing employment for trained drivers, hence creating economic value in its operational areas.Putting Customers at the Forefront Divy Cars has a customer-centric approach by making client feedback a cornerstone of its operations. The company maintains dedicated client relationship managers, conducts regular service reviews, and monitors to track service quality. Many of its service enhancements%u2014such as realtime tracking, flexible deployment, and automated billing%u2014have come directly from client suggestions.Adapting to the Future of WorkDivy Cars is embracing the evolving work landscape by leveraging technology to enhance operational efficiency in a hybrid environment. The company%u2019s scheduling, billing, and tracking systems are fully digitised, enabling seamless remote coordination and real-time support for its ground team. Additionally, Divy Cars prioritises employee well-being through safe work schedules, comprehensive health benefits, and access to mental wellness resources.The Road Ahead By FY 2027, Divy Cars targets a %u20b915 crore turnover, driven by strategic expansion, a modernised fleet and key partnerships. Looking ahead, the company plans to focus on scaling EV adoption, entering new cities, and strengthening long-term corporate contracts.Closing MessageAt Divy Cars, transportation is more than just moving people%u2014it is about safety, punctuality, and trust. The company is committed to sustainable, tech-enabled mobility solutions that respect time, enhance passenger safety, and deliver consistent service excellence every day.